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The Ombud’s Inbox

I’ll give you three guesses which topic generated the most complaints to my office during the month of March, and the first two don’t count. Did everyone get the right answer? It was, of course, the...

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The Ombud’s Inbox - February

Not a day goes by in my office where there isn’t a complaint from someone that the CBC - or the mainstream media in general - is biased. Sometimes people are upset about a detail in a story, sometimes...

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The Ombud’s Inbox

Happy February - though most Canadians looking at the weather forecast may see that as a contradiction in terms. I told you when I started as CBC’s new Ombudsperson a few weeks back that I would let...

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Hello from CBC's new Ombudsperson

This is my first day as CBC’s new Ombudsperson. I’d like to tell you a bit about how I plan to do the job. It starts with a pretty fundamental question: why have an Ombudsperson at all? I could...

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