Complaint reviews

More complaint reviews

Pictures and Permissions

The complainant, Philip Wu, asked CBC not to use a particular photograph of him, but editors used it anyway. Is that okay? COMPLAINT You are the owner of Yellowknife Northern Lights Tour. Your company...

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Fixing Flaws

The complainant, Dr. Holly Witteman, objected to an online story about money spent by the Canadian Institutes of Health Research. She said it contained errors and lacked context to the point of being...

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Fairness, Balance and Methadone

The complainant, Sean Enani, felt an article about some controversial methadone clinics in Thunder Bay was out of line when it noted the clinics were “private” and recently purchased by an American company....

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Not everything goes from on-air to online.

The complainant, Gabriel Hurley, was skeptical about CBC’s reasons for not publishing online a radio segment that had criticized the corporation’s relationship with Facebook. He also questioned CBC’s...

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Explicit Language and Explicit Warnings.

The complainant, Terry Brockway, was unhappy about “unnecessary sexual language” on CBC Nova Scotia’s supper hour newscast. His complaint illustrates questions the public can have about the type of care...

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How much detail is enough?

The complainant, Robert Muir, says there were flaws in an article CBC Toronto published in the aftermath of flooding the city experienced last summer. He felt the article left readers with the wrong impression...

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Telling the truth over time

The complainant, Jean-Paul Murray, secretary of the Gatineau Protection Committee, thought two stories involving information about Gatineau Park were biased and omitted critical information. There was...

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Framing affects balance

The complainant, Josette Wier, objected to a story on CBC News Network about the Alberta oil price plunge. She said it was false to say it was due to pipeline capacity and that generally CBC coverage...

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The Ombud’s Inbox

Happy February - though most Canadians looking at the weather forecast may see that as a contradiction in terms. I told you when I started as CBC’s...


Hello from CBC's new Ombudsperson

This is my first day as CBC’s new Ombudsperson. I’d like to tell you a bit about how I plan to do the job. It starts with a pretty fundamental question:...



Happy New Year and farewell. I have published my last review, and now I want to say goodbye and thank you. Thank you to all of you who care about journalism...