Complaint reviews

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Reporting the Facts

The complainant, Diane Bederman, objected to a report by Derek Stoffel who was at a protest in Ramallah on the one-hundredth anniversary of the Balfour Declaration. She thought that by reporting the Palestinian...

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Seeing is Believing

CBC Ottawa ran a story about a programme to match homeless people to rental housing. It documented a case where it went wrong, leaving the landlord with a trashed apartment. The story showed the damage,...

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Accuracy in headlines and photos

The complainant, Mike Fegelman, the Executive Director of HonestReporting Canada, made two requests for reviews. One concerned a headline dealing with the sentencing of an Israeli soldier and the other...

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The Vagaries of Vox Box

The complainant, André Choquet, questioned why his name was used in the broadcast of his comments left on the voicemail of CBC Toronto’s Metro Morning. He thought he was required to do so only for identification...

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Perception & Context

The complainant, Harold Westdal, thought CBC News coverage of the cancellation of the Energy East pipeline distorted the truth. He said the coverage portrayed the other TransCanada project, Keystone,...

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The challenge of sizing up crowds.

The complainant, Anthony Nolan, wrote to say that a report on an anti-white supremacy rally at Queen’s Park distorted the crowd size, and deliberately so, in his view. I agreed that reporting how many...

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Fixing facts on Facebook.

The complainant, Jyothi Jayaraman, was one of 9 who objected to the explanation of the process of medically-assisted death. In the course of taking questions live on Facebook, the interviewee gave wrong...

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Where’s the balance?

The complainants, Nelia Rodrigues and Sandra Bento, who are relatives, objected to an interview on the London Morning Show with Marco Rodrigues. He had publicly ended his relationship with his parents...

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More entries

Deconstructing a news hoax

Much has been written about the role of social media in creating false news and news hoaxes. This Poynter Institute article demonstrates what happened...


Fighting Fake News

When it comes to giving people tools to evaluate the credibility of news they get on Facebook and other social media feeds, every little bit helps. Facebook...